"This is Tom and Alto in St. Johns AZ! I am very happy with the chair (Merits Pioneer 5) so I thought that I would tell you how I am enjoying the chair! Thank you"
"Thanks. I really love the Golden Liteway scooter I bought from you. It works great!"
"I just wanted to say thanks for all you have done to see that I received my Jazzy Select on time. The chair arrived this morning... Again thank you."
"I just wanted to let you know we received the scooter yesterday.
Thanks for the great service.
Have a happy new year."
"Thank you so much for handling my order over the phone! All of your help with the order was greatly appreciated.
I searched online and called many places, which I haven't heard from them yet or they were out of my price range. I made one phone call to your office and purchased it during that call, because you answered all my questions right away.
My father has been disabled for a few years now and has been getting by with walkers and/or canes. He sometimes loses his balance with them and has fallen many times, which of course has done more damage. With this scooter, I know he can get around more safely and quickly, without someone watching him over their shoulder all the time.
Thank you so much for your help! And a huge thank you for the speedy delivery... we had the item in less than a week!!!
Your company is highly recommended by my family and I!!"
I ordered a Spitfire 1310. I was a little concerned that the scooter would not arrive before my trip in three weeks. To my pleasant surprise the scooter arrived just three days after I had ordered it. I unpacked the scooter and quickly put it together but didn't find the cup holder or armrest bag. I said nothing to you about it. I considered the very good price that I had received, didn't warrant making a fuss.
Today, the cup holder and bag came in the mail from you. I was very impressed with the speed and handling of my order. Everything was exactly as you said it would be. I highly recommend you.
Thank you from a very satisfied customer."
"I just wanted to write to thank you for the GREAT chair and super fast shipping all the way up north here to Massachusetts! Pride Casual Line CL-15 Power Lift chair Item # CL-15.
I ordered on the afternoon of May 28th in the hopes of receiving the chair in time for Father's Day and it has already arrived and been slept in! The chair was so simple to assemble my 15 year old did it in two minutes and it is beautiful.
Like Goldilocks and the three bears, this chair is not too big and not too small but JUST the right size.
I was a little nervous about buying from you because you were the lowest price for a 3-position recline chair that I could find on the web, but since money's tight I took a chance and I am soooooooo glad I did!
One last praise for the chair is that the motor is so quiet, it's hard to believe it can lift a 200 pound man and be that quiet!
Thanks again and you can rest assured that if I ever need any other supplies for my aging parents, I will come back to you.
A happy 1st time customer."
Diane (from Boston)
"I have received the scooter and the lift with swing-a-way. The scooter and lift are outstanding and both are wonderful products. The Scooter I received on May 30th and the lift I received on June 3rd. That was very quick service and you are true professionals and I will recommend you to my friends...
"I wanted to get the Titan for a few years now, but after talking to your tech I decided to go with the Pride Wrangler.
Let me tell you I am so pleased with it. I enjoy hunting and fishing and have used my trailblazer in the past it got me in the woods on a good trail. I have run this wrangler in the same woods and thank you for the 7" ground clearance I go almost any where. IT was great in snow and ice hills no problem. I go up the hill on the end of my street like it wasn't there.
The ride is a comfort, handling is a breeze . That free cover is a real surprise it is a real heavy duty well made product. Honestly I expected a cheap plastic cover being it was free again it was a pleasant surprise.
Again thank you for the right advise and honest sales staff, they sold me exactly what they said, no double talk, no hidden charges everything was on the up & up. Great people to deal with."
Thank you Again
"Thank you Easy Mobility.
Received the CTM scooter and it is perfect for my handicap situation. I would recommend you folks to anyone."
Harry Bloom age 71
"I wanted to drop you a note and tell you how happy I am with my new Road King scooter.
It arrived on Wednesday, March 26 2008 via Old Dominion. Not only did it arrive a day early but the driver took it off the pallet and took the pallet and strapping with him. His name was Chris and he was extremely helpful.
As far as the scooter is concerned, I could not be happier. I was able to take it on an extended "cruise" on Friday with my little dog Girla who is my constant companion and loves to ride anywhere with me. She has lots more room on "her new chair"!
You and your staff have been both helpful and professional and I thank you all."
Thanks for all your help.
I have been using the Pride GoGo Elite Plus Scooter and just love it. It is SO easy to assemble, disassemble and load. I can now go wherever I want with my Fiancé. We have booked a cruise and look forward to the freedom I will have on the ship.
Thanks again for your great service I would recommend Easy Mobility in a heartbeat.
"The scooter (Elite Traveller) just arrived – I can’t thank you enough for such a quick delivery! You and Shari were both so helpful; it was a real pleasure to do business with you..."
"I just received my Go Go Ultra X today. I had originally ordered another scooter that ended up being on backorder. I have multiple sclerosis and am only 37 years old, and I haven't gone on a vacation in years because of my inability to walk for very long.
When I heard about the backorder, I was just devastated! I knew another scooter would never make it in time. But Shari, you came to my rescue! You got me another scooter at a fantastic price and got it shipped to me in 2 days! You saved the day.
Thank you for all of your hard work. God Bless You!" Danielle H.
"Just got my Merits Pioneer 1 scooter - it's exactly what I was looking for based on my needs and what a great looking scooter! I looked at many scooters online and am very satisfied with the price too, especially considering the free shipping (which was quick) and one year warranty in home. Couldn't be happier with my purchase.
I want to thank you for all your time helping me decide on the scooter that would fit my needs and answering all my questions/concerns as a first time scooter buyer. When I called with a question, you handled it as if I was right in the store which is a level of service in online purchasing I've rarely seen. I want others to know not to hesitate buying a product from your store online because of the excellent customer care you provide.
If anyone is looking for the best deal on a scooter, I recommend The Easy Mobility Co . You won't find better service anywhere."
To the folks at Easy Mobility Co;
"I ordered a GoGo Elite Traveller HD a few weeks back and find it to be more than adequate for my needs. It is easy to break down, load and fits into the trunk of my car without problems.
Prior to my purchase I called Easy Mobility Company and talked with Farrah. She answered all my questions that I had and I found her to be very knowledgeable about the products that I was interested in. I purchased the GoGo Elite Traveller HD. What sold me on the Easy Mobility Company was the Good Old Fashion Service that we do not receive much any more.
Because of the service, price Etc. I talked my Mother into buying a GoGo Ultra X3 from Easy Mobility Company which she loves and it meets her needs.
I wish to express my gratitude to Shari for her honesty, service and for doing what her company stands for. Every one that I have talked with at Easy Mobility Company has been very courteous, kind and willing to assist with my needs.
Thanks so much for such GREAT SERVICE."
To: The Easy Mobility Co:
"I received my Pride Go Go Ultra X yesterday. What a great scooter! I didn't know what to buy so I called and talked to Shari and for my purposes she suggested this particular scooter. So that's what I bought. It's beautiful! Nice cushy seat, very sturdy and cute as can be. I love the turning radius too! We have a small house and I've been zipping around in here and it's perfect. The dogs don't know what to make of it, though.
Thank you, thank you, thank you! I love it. And I did check other companies. Yours had the best deal. They were all the same price, but yours came with an in home warranty and lots of extras. I actually bought it from Easy Mobility because I knew I was dealing with a company who cares and that was extremely important to me. I've bought two other scooters, the first one was over $200 more, not nearly as nice and stopped working after a couple of years. The second one was not as advertised and had to be sent back. This time I made sure to go with a reputable company and am I glad I did! The Pride Go Go Ultra is actually nicer than the pictures."
To all the staff at Easy Mobility Company
"I just want to express my sincere and heartfelt thanks to everyone at the Easy Mobility Company for their tireless efforts to make everything come together concerning my recent purchase of a Celebrity X four wheel scooter for my wife. This will allow her to painlessly enjoy attending our goddaughter's college graduation from California State University - Long Beach this week and then visiting Disneyland with our four granddaughters the following day. This would not be possible without the use of her new Celebrity X scooter which will allow her to fully participate without being severely limited by the short distance she can physically walk.
The staff truly stress and practice customer service and did everything and more to quickly and professionally resolve any and all issues which arose from the time the scooter order was placed, extended to providing a shipment tracking number and followed up by their immediately addressing and taking care of a delivery problem.
Any reservations I had concerning dealing with an internet company completely across the US were addressed and eliminated by Shari and her staff. I will be purchasing a vehicle lift for the scooter in the near future and you can rest assured that it will be purchased from the Easy Mobility Company. It is rare indeed that any company provides the level of customer service and support that I experienced from Shari and her staff. It was an pleasure doing business with a company having ethics and integrity and who also believe in providing the best service possible for their customer.
I highly recommend the Easy Mobility Company to anyone who is interested in purchasing mobility products from a reputable company who honestly say what they will do and then do what they say.
Thanks again for everything!"
Dear Easy Mobility Company
"Yesterday afternoon I received my front basket and was delighted how it went on...
I am completely happy with my Golden Buzz Around. I've taken on the bus and light rail to the Mall of America. It Buzzed like a maniac there and brought me home with plenty of battery to spare.
Thanks so much for offering such an adventure..."
"This is to let Shari and anybody who wants or needs a scooter to call The Easy Mobility Co.
Shari worked with me on getting a scooter that I needed and wanted at a decent price. After I got my Viking 4 wheel scooter I have taken it to the Zoo, Museums by the Zoo, Sea World and Wild Animal World in San Diego CA.
I take it to Las Vegas NV. I am able to go up and down the strip. I have no trouble getting around in the casinos in Las Vegas.
Shari helped me get a lift for the scooter. It is for my SUV,. this lift works great. I can not thank her enough, but I will.
THANK YOU Shari and your staff that helped me."
"I would first like to thank you for your care-concern-honesty-and sincere attitude and caring nature - Your personnel intervention and personnel touch to this mater has lifted not only mine but my family's faith and you have restored faith in that over used and unfortunate hallow use of that term "this company cares about you our customers".
You have PROVEN that you do care not only in word but by ACTION - I applaud you and your company for your - HONOR - DUTY - and COURAGE - to step apart from the norm by BACKING not only what you say but by DOING what you say.
Once again I wish there were words that I could express to you other than a very heart felt thank you.
To all whom this may concern,
"Today, we received the Titanmobility scooter for Walter, our elderly neighbor. Gerry put it together, and it is a pretty "rig". A little bit ago, Walter saw it and sat in it for the first time, as Gerry showed him how to work it. I cannot tell you the joy that filled our hearts as we watched this very lonely and poor man be so happy and proud of his new wheels.
Gerry searched quite awhile before settling on your product. At this point, it is everything he had hoped for Walter. The smile and joy in this man's voice because of the Titan, pleases us so much. You had a part in that, and we thank you so much, for your prompt shipping and delivering of what appears to be a quality product. It is as you advertised, and we appreciate that.
Again, our thanks."
Gerry and Penny A.
I especially would like to give your customer service rep. Becky, an outstanding employee of yours for being so helpful for her efforts during the bad weather that hindered the shipping of the scooter. I feel she went out of her way to make sure I received it in a timely manner and answered all my emails quickly. I have bought many items online and have never received such great customer service as yours.
My thanks to you and Becky"
B. T. Oklahoma
We ordered a Harmar AL600 Hybrid Lift from you and want you to know that we are very satisfied with the unit.
The installation in my Kia van was completed in about 1 hour with no problems. Also for the fast delivery. The unit was picked up on 10/25/06 at 5:16 Pm and was delivered about 8:30 am on the 27th. R+L Carriers did a good job and were very polite. They unloaded and moved the unit into my garage.
It was a pleasure having done business with such a knowledgeable and courteous firm such as yours.
The carrier and chair cover performed beautifully in rain, wind, and just horrible weather on my trip from Sacramento, CA to my winter home in Yuma, AZ. It's lovely here, not so in Sacramento. The ramps were put to immediate use when we got here and worked fine. The cane continues to be useful every day. I really appreciate everything you did to speed up delivery on the order...
Again, Thank You!!!"
"I just wanted to let you know how GREAT the large scooter was for me while I was on vacation. I went to Catalina Island and it was the perfect answer. I was able to board the small ferry with no trouble. I was able to ‘walk’ with each of my four grandchildren all over the island. I was able to ‘walk’ with my own daughter and my significant other. No longer was I having to stay cooped up at the house while everyone else got to go out and see the world. I had a lot of comments about how great my scooter looked. So many people come up to me when I am out and ask about it. I am a very extraverted person you see. But now I can do so much more with my life. YOU have changed my life and I thank you, from the bottom of my heart.
I was able to use the small scooter when I went to an all day event, locally. I did not want to hassle with the larger one, it was perfect. I was able to go over grass and pebbles and had the freedom to race to the bathroom when I needed. Again, life changing events.. and best of all I had my own comfortable seat and did not have to sit on the concrete benches.
"My name is George G. I purchased a ATV500 rack complete 5/14/04 and some one hit it Thurs. night and I now have to put it to rest in peace at the junk yard. What I need from you is a price on a new ATV 500 aluminum. with a height adjuster on it, and a new complete lock pin for it, a light pkg also would you e-mail so I can send to the insurance co. man who will be at my house Monday at @ PM.
I will be getting a new wheelchair soon also. The one I have is 6 years old and its not doing well. I have a model 1170.
... You made our day when my rack came the day we got home. And my Wife and I never forgot how good you were two us. That's why we are going back to you."
Hi Shari & Mike
Isn't it interesting in today's society most people don't take the time to stop, listen and offer advice or help to those who need it? When we found the Easy Mobility Co in an advertisement brought to my office, I thought... Great It's open on Saturdays. Most of these scooter stores are only open Monday thru Friday with limited hours. This is not good or helpful for those of us who work during the week. I explained to you my situation with Ben and couldn't wait to get him into the store to "test drive" one of your scooters.
When we came in you started with us with no pressure, but only patience and understanding. You made sure that the number one thing was comfort, thus making sure that the right "fit" would fill his needs. Of course, we didn't buy a scooter immediately; in fact it took us almost a month till we choose one. No fast decisions! You also took the time to suggest some other helpful avenues in our quest for helping him get around better. Everything is so vital and works together, in which it helps me out because I am the one doing most of the lifting and carrying. But all and all it is most important to Ben since he is the one that needs to be comfortable.
Since coming into the store several months ago, we walked in with the idea of purchasing a scooter, but something more happened, we developed a friendship. Such ease when we walk in as if we have known each other for years. Some people come and go in your lives, but others touch it in ways that words can not express. You have been so kind and generous to us and you know what I mean.
With our upcoming cruise and much needed vacation after the year we had. Ben and I decided to get you something extra special. Please don't fight us over it 'cause this time we will win. Just site back and enjoy!
Your Sincere Friends,
Ben and Cheryl M.
I received the Titan scooter Memorial weekend and was able to use it around town. My daughter and I have been able to, for the first time in many years ‘walk’ . We ‘walked’ to the mall (three miles round trip), walked to the park, the store, everywhere!
"I wanted to let you know I received my Buzzaround scooter exactly one week from the date the order was place - WOW what fantastic service. It is everything I expected it to be. It is so light and handy to operate. I am so glad I found your website on the internet. Thanks so much for all your help and the help of your staff. I am now able to do shopping trips and much more."
P.S. I would definitely recommend this scooter to anyone.
To: Easy Mobility CO.
"We arrived home from a wonderful twelve-day trip to Santa Fe, NM and Vail, CO last evening, thanks to your sending the Go-Go Scooter to us so promptly. My husband was able to go with our other family members sight seeing, dining, and generally enjoying the two locations as he had not been able to before.
When we got home, the package with his red flag was waiting for him, as well as notices that you had called September 7th and 8th. I will return your calls tomorrow.
Again, thank you for your prompt delivery of that very needed scooter for my handicapped husband."
"Just a quick thanks for the speed with which you expedited my request. The scooter is great and putting it together was easy and kind of fun. My husband is out of town and I had to do it myself, so got my handy dandy Leatherman pocket tool out and had it together in about an hour.
I am the envy of everyone here as I fly past them in high speed while they putt along behind me. I have already had several folks want to know where I got it, so will be recommending you to them. Are you on commission? If so, I will have them ask for you personally...
Thank you and again, I appreciate the speed and great service. "
"You have a happy 97 year oldcustomer in Cook, Minnesota. His name is Norman Cave and he will be 97 in a month. He drives one of your scooters, and I mean he drives it.
He lives in a apartment in our town. He drives the scooter every day to the Montana Cafe which is about a half mile round trip. He drives it all winter, in the snow and the cold. I personally wouldn't drive that far with my car window open.
Everyone in town knows this man and sees your scooter. Each time he goes home he drives into the apartment building and up the elevator to the third floor.
If you want more pictures and information you can contact me."
"Just wanted to let you know that I received my scooter this morning and it is so beautiful. The quality exceeds my expectations. I also receive the cover a few days ago...
Thanks and I am totally thrilled with the scooter. I will definitely give your names out if anyone asks where I got it."
"A testimonial for you.
I just recently purchased the Viking 4 wheel scooter. The scooter is outstanding only made better by the professionalism of the Easy Mobility Company. Shari did not push for a quick sale. She took the time to work with me to make sure I got exactly what I needed. Professionalism at its best.
The scooter is high quality bar none. The Viking looks great, runs great and is very durable and has an outstanding price. I am only 46 but I have a back disability and the scooter has added another dimension of freedom to my life. I drive it daily in a warehouse where I work as a Information Technology Computer Specialist. Then I pack it up on a carrier when I go to the zoo, camping, etc.
If you are looking for a great four wheel scooter this could be your next purchase. But if you are sure just talk to Shari or someone on the staff and they will gladly help you choose from many other scooters they sell.
Thanks again for your time, your help, quick shipping and a wonderful product."
Jimmy F "Doc"
"Thank You Shari for your promptness and extremely pleasant nature. I originally grew up in Maryland & have lived in California for over 30 years. I'd almost forgotten what pleasant hospitality and polite customer service was, until speaking with you earlier today. I was pleasantly surprised you returned my call on a Sunday & the sincere reassurance in your voice. Thanks again for your hospitality."
"I have received your e-mail. thank you so much for your kindness and your understanding. May God Bless You. You are a very nice lady. I will be telling all my friends and spreading the word about your company to all the people around Long Island, New York area that I know are handicapped and might be in need of a scooter. I look forward to working with you in the future. Once again I say Thank You."
"I ordered a Golden Technologies “Buzz Around” Mobility scooter from you about 2 weeks ago, and it was delivered to my school as promised. I am very pleased with the scooter...
I am anticipating ordering a scooter for my wife; and now she wants to order one for her elderly father. And guess where we will order from? It’s you Shari. You are simply the best, and I especially appreciate your service. I thank-you sincerely."
"First trip over 600 miles without a "hitch".
You are the best Versa Haul Dealer, my wife Harriet and I agree you are great! Bringing us sodas while we did the install in the parking lot at your store in Pembroke Pines goes way beyond just a vendor.
You knew everything about your product and helped me select just the right one for the job. Loading and unloading is a one man job even for my 330 pound scooter. How do they make it so it doesn't rock? Incredible! Not like the others we looked at, not flimsy at all.
The motor home pulls so much better than with my old trailer. I got better gas mileage without the trailer. You know what that means today.
You were right again, I did have it on backwards but it still worked fine. I turned it around in about 10 minutes. Now that I've got some experience I bet I could install one properly in about 15 minutes.
Today, I used my Versa Haul to get repairs done on my motor home air conditioning. I didn't have to wait all day at the repair shop, I slide my bike off and did my errands until the repair shop called. I paid my bill, mounted my bike on the motor home and was on the road again. I'm thinking I ought to just keep it on there and save the storage space in my shed. "
Shari, thank you.
Steve/Harriet, Miami, Florida
"Here we are. My new "Super" Titan and me. The performance is better than expected, and in such a compact and functional package too!.
You've spent a lot of time making an old man happy. Thanks so much! Be sure to keep in touch, and I will also."
Pete G - Ex Aerospace Engineer
"P.S. Maybe now I can work off five years of sitting, with limited walking range!"
"Thank you so much for all your help and patience! You were just terrific!. My dogs are beginning to recognize the term "scoot." They get all excited because I can scoot faster than I can walk, so they get some good exercise. And the Scooter came in handy with the "Fun Day" hosted by the Sun Sentinel at Bank Atlantic. My husband and I went yesterday and took turns using the scooter.. It was great! Now we can do more things with our granddaughter. Although I don't use it all the time, the scooter is giving me just what I needed -- freedom to do more things!"
Thanks again. Valerie
"P.S. I really appreciated all the personalized service."
"I wanted to thank you & your employees for the courteous, knowledgeable, & prompt service. I have previously purchased a Mobility Scooter, etc. on-line, so I wanted you to know that I appreciate this & I am enjoying my new Scooter (Golden Technologies BuzzAround). Great People! Great Company!"
"Thanks for the great service and assistance you gave... It has truly been a pleasure dealing with you on the purchase of the Scooter... Hopefully, we can continue to keep in contact... Have a great evening and a good day tomorrow... and best of luck with the new store."
Kay and Harold V. (GA)
"Thanks Shari. You had just what I need and you got it to me fast! It was a pleasure doing business with you"
"We are so, so appreciative! You are the number one mobility store in our books!"
Meredith and Zoe
"I am so pleased with the 4-wheel Buzz Around Scooter. You have been such a wonderful person to work with. I would never have received the service I did Saturday evening when I first tried my scooter. I read the manual. (However) Some of us do better being told or shown.
The scooter is well built, and easy to operate. More importantly, I feel confident that if I were to have a problem you will be helpful in every way possible. You can not always get such great customer service, and a great product at the same time. I look forward to dealing with you in the future (i.e. batteries, accessories, etc.) I would highly recommend anyone purchasing scooters, etc. to order from you."
Margaret M. York PA.
"... The rack works perfectly and I'm glad I went with aluminum... The rack is really well made and I am completely happy with it and would recommend it to anyone.... Thank you for selling a good product and my Mom enjoys the ability to take little trips (now). She's 94 now."
The following Testimonial is from a Soldier in Iraq who purchased a Pride Hurricane for his mother in Texas -
"I want to thank you for all your help and patience in helping me get this order taken care of. As I said in our phone conversation. I'm in Iraq and I didn't have anyway of seeing this through by myself.
Your help was outstanding and I really am happy with your attention to your customers needs. I look forward to continuing future purchases from you."
Thanks once again.
K.B.R LOGCAP 3 OPERATIONS
"Thank you very much. My mother was sincerely happy with the news. It is getting more and more difficult for her physically and having equipment that supports her the best possible is critical. The smaller seat gives her more mobility in tight spaces.
There are many features on the Golden that she really likes.
She will definitely refer others to you as a result of your kindness...
...thank you for your service and I hope that others in my mothers home will show interest and can be referred in your direction."
"I got my scooter (Titan) this morning just before noon... I rode it down the street to show my good friend and neighbor. That thing really moves out!! I have it on the battery charger now so I can ride it later when it cools down a bit.
Has been so HOT here and the high humidity makes it more than I can handle in the hot part of the day, having gotten sick many years ago with the heat. I am so tickled with my scooter and I know it's going to open up a whole new world for me that I haven't been able to enjoy for a very long time!"
A new happy "Scooterer"!!
"I found it a pleasure doing business with you. You not only have a fine product line but your pleasing personality makes a big difference, which is something sorely missing here in the big city. The scooter arrivedTuesday afternoon... When my wife first saw it... she said: Wow! I have been getting lots of compliments everywhere I go. It looks really sharp.
If I get a chance, this weekend I will see about getting some pictures and send you something."
Milton & Marlene
"We wanted to write to let you know we are VERY pleased with the choice for The Pride Sundancer. Making the decision to purchase a mobility scooter requires as much fore thought as purchasing a vehicle, we've come to learn. The Pride Sundancer is an outstanding mobility scooter. We were especially amazed at how quiet it was when operated. The sturdiness, sleek design, and rich color is what we took notice the moment we removed the unit from the box. This scooter looks better in person than in pictures without doubt!
Also, Much Thanks to You Shari! You are simply the greatest. When there was a delay in the shipment of the alternative choice, you did everything possible to smooth out the problems, and offered us an immediate remedy, and for that we are very grateful.
Your sense of customer service is above and beyond anything that we've encountered on the web, or retail store front. This experience will keep Easy Mobility Co. in our minds for future purchases should the need arise."
Thank you again!
Cindy and Darren P. - Hillsboro, OR
A HARMAR LIFT TESTIMONIAL
"I can't believe that the Harmar Lift I ordered yesterday arrived the very next day. It took such a short time to install and is ready to go. I am so pleased with the new design of the Swing-a-Way and the new AL501 XL.
I was afraid to deal through the internet. You made me feel so comfortable and did everything you said. May God bless you richly for caring! I am looking forward to my NEW FREEDOM."
D. B. - Charlotte, NC
Miss Shari Keegan,
"Thank you so much for what you have done for me and my family. If you have forgotten, I bought a red scooter from your company sometime on December and was shipped to Guam, but my father received it sometime in January. Anyway, my Dad was very happy when that scooter arrived in Guam and was assembled by one of my brothers.
My Father passed away last 4th of April and was buried on 9th April this year. I just want to thank you for helping us make him happy on his last few months. Thank you and God bless you and your company."
"I got your assembly instructions. Thank you for your prompt attention to us. You have been super about accommodating us. My husband took the scooter out for a short ride this evening. I think he is going to enjoy it a lot once he gets used to it. He has been housebound for several years and is looking forward to the freedom it will provide him."
"You did it again!. About 3pm today DHL delivered the carrier. What service, I've never encountered before. I'm very happy that I choose to do business with Easy Mobility Company and you. I guess you can call me "Another Happy Camper." "
Thank You for the great service.
Re: Alex - The Boy behind the Hurricane
"Thank you for your reply. Alex went off to school elated to know it is in the country and knowing that you understood how important it is to him! Perhaps this is more than you wanted to know, but Alex is the Ohio representative for the Children's Miracle Network Champions Across America program for 2005.
If you go to www.cmn.org and find the section called "children helped by our hospitals" there is a place to click that says "read another story". If you click there, you can choose Ohio to find Alex's story. He has a very rare disease - about 200 people in the U.S. While he is able to walk and run...he is very limited in activity because he tires easily and has balance/gait issues that are a result of his disease.
When the kids go down the street to call for playmates, he either has to be pushed in his wheelchair, be left behind, or walk down the street but then be too tired to play.
When we were discussing whether or not to purchase this for Alex, my husband was concerned that this might make him do less walking and become too dependant on something like a wheelchair and not do what he needs to do to keep the strength he has. Alex explained to him that it will give him the chance to - in his words- "jump on something and ride" or "go over to a neighborhood friend's house on his own" like every 13 year old wants to do! It was at that moment that my husband truly understood that it won't limit him more, but open up his world!
Thanks for all you do to make such a purchase easy and enjoyable - your few emails have been filled with such warmth and understanding, I feel like I know you - that is what prompted me to share Alex's story with you.
I will send you that photo...."
"I am writing to express my profound appreciation of and gratitude for the service given me by your Ms. Shari Keegan.
I recently retired and am I the process of moving into a motor home, with a motorcycle rack on the back. Since I have little experience with RVs - and no experience with bike racks - I was full of worries and questions. That's where Shari came in.
Smart, cheerful, tireless, Shari has proven to be helpful to a degree rarely seen today. She had the answers to any dumb question I could put to her, and when - on rare occasions - she double-checked her knowledge with the company's "old pros" the old timers never contradicted Shari's answers.
I am now in receipt of my carrier and all accessories as ordered... nothing missing, nothing damaged, everything fits as designed. Accordingly, I am very optimistic about the performance of this carrier after I get it installed.
And even if the thing snaps apart like a popsicle stick the first time I use it. I will still retain pleasant memories of all the informative reassurances give me by Shari. She's a real jewel, and you're lucky to have her!"
K. O. - Inglewood, CA
"Shari, thank you so much for all your help. We received the belt today, just in time. Merry Christmas to all."
T. J. & Grace K.
"Everything did arrive and as far as we can tell it's fine. Thanks so much for your help and consideration. I am giving all the info to my daughter so if in the future she needs something, she will have your e-mail/address. May God bless you and we know "Jordan" will be ecstatic with the scooter. Merry Christmas to you all and to all a Happy New Year."
T.J. & Grace K.
The following Testimonial is for a recently purchased 3 wheeled Boxter -
"I LOVE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THANKS"
"WOW! what a deal, I want to thank you for my new "wheels". This is my 3rd. Scooter and it's the best! 4 wheels, more power, faster, and it carries up to 450 lbs. And this I can't believe, it cost less. Shari, thank you for a wonderful product
" I just wanted to thank you and let you know that Millie is really enjoying her Titan scooter. She has never had a driver's license and was dependant on me for transportation. With my job requiring me to be away on occasional travel and her heart condition limiting her mobility, we thought the scooter would be just what she needed.
You made the purchase easy and it arrived on the date promised... We received the cover and canopy a few days later. After installing the canopy, I told Millie that all she needs now is a cup holder and a battery operated fan to mount on the tiller and she would be all set.
Millie has been using the scooter to check the mail, and visit nearby friends. She has also used it to go to work on several occasions which is approximately 7 miles round trip. She made the trip with no problems and had plenty of battery power to spare.
I really appreciate the prompt service you provided when we had questions and like the fact that you were available on weekends as well. We would gladly recommend you to anyone considering purchasing a mobility scooter."
Ken & Millie
Chula Vista, CA.